Overview
By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please refrain from using the Services.
Controller: Shopgoodee, Agbor, delta state Nigeria.
Contact: support@shopgoodee.com
Key Definitions
- Personal Data – information that identifies or can be reasonably linked to an individual.
- Usage Data – data collected automatically, e.g., device info, browser type, pages visited, timestamps.
- Cookies – small files stored on your device that help us remember preferences and analyze usage.
Information We Collect
Information you provide
- Account details (name, email, password, phone).
- Profile data (address, preferences).
- Payment details (processed by our payment partners; we do not store full card numbers).
- Customer support communications and survey responses.
Information we collect automatically
- Device and log data (IP address, browser, OS, crash logs).
- Usage analytics (pages viewed, features used, session duration).
- Approximate location (derived from IP for security and localization).
Information from third parties
- Identity/verification providers (fraud prevention, KYC where applicable).
- Payment processors and fulfillment partners.
- Advertising/analytics partners (with your consent where required).
How We Use Information
- Provide, maintain, and improve the Services.
- Process transactions and facilitate payments.
- Personalize content, recommendations, and marketing.
- Communicate about updates, security alerts, and support.
- Detect, prevent, and investigate fraud or abuse.
- Comply with legal obligations and enforce our terms.
Legal Basis for Processing (EEA/UK)
- Contract – to provide the Services you requested.
- Consent – for cookies/marketing where required (you may withdraw consent at any time).
- Legitimate Interests – to secure and improve Services, prevent fraud.
- Legal Obligation – to comply with applicable laws.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to operate the site, remember preferences, and measure performance. You can manage cookies via your browser settings and, where available, our cookie banner/center.
| Type | Purpose | Examples |
|---|---|---|
| Essential | Authentication, security, load balancing. | Session ID, CSRF token. |
| Analytics | Usage insights to improve features. | Page views, events. |
| Marketing | Measure campaigns and show relevant ads. | Attribution, retargeting. |
When We Share Information
We may share personal data with:
- Service providers (hosting, analytics, payments, support).
- Business partners and affiliates (only as necessary and under appropriate safeguards).
- Authorities or third parties when required by law or to protect rights and safety.
- In connection with a merger, acquisition, or sale of assets (with notice where required).
We do not sell your personal information. For targeted advertising/“sharing” (as defined in certain US privacy laws), we’ll honor applicable opt-out rights.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses) and implement appropriate safeguards.
Data Retention
We keep personal data only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and context.
Security
We implement administrative, technical, and physical safeguards designed to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, or withdrawal of consent. You can exercise these rights by contacting us at support@shopgoodee.com.
- Marketing preferences: Opt out of marketing emails via the unsubscribe link.
- Cookies: Adjust browser settings or use our cookie controls (where available).
- Do Not Track: Our Services currently do not respond to DNT signals.
Children’s Privacy
Our Services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can take appropriate steps.
Third-Party Links & Services
Our Services may link to third-party sites or services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their privacy practices.
Changes to This Policy
We may update this Policy from time to time. We will post the revised version with an updated “Last updated” date and, if changes are material, provide additional notice as required by law.
Contact Us
If you have questions or requests regarding this Policy, contact:
- Email: support@shopgoodee.com
- Address: Shopgoodee, Agbor, delta state Nigeria